Country Hearth Inn & Suites Edwardsville

The staff well I only had one person the entire time I was there but she went so far above and beyond when other staff could not be bothered to make eye contact. She seen me struggling and stopped everything she was doing and got me and my belongings to my room made sure I didn’t need anything and took the cart back down with her. She even checked in on me at later time to make sure I was ok and that I didn’t need any help. This treatment lasted the 3 days 2 nights I was there and on check out she had the cart by my door ready for me and then was there to help me to my car. She made the difference! She was amazing. I wish I knew her name. Oh and did I mention. She was the housekeeper! Your receptionist wouldn’t even make eye contact the housekeeper checked me in and everything!

The stay was very nice! The room was very nice as was the rest of the establishment. Everyone was very nice and accommodating, and the breakfast was nice. The building is located by a lot of good places to eat, as well as a Starbucks and a place to get boba tea.

It was very clean, the staff was very friendly Great location and easily accessible, close to several restaurants and stores

I had to book this room for my daughter and grandchildren due to domestic violence. I called and let them know what was going on, and the lady was so nice and helpful. She said they would be waiting for her and help her when she got there.

Appreciate the sustainability efforts like using real coffee cups and the shampoo, soap, conditioner dispensers, and recycle containers in the room.Loved the hot showers, comfortable beds, helpful, friendly staff. Felt more like a B&B than a hotel. Tasty breakfast.